Every DM. Every comment. One inbox.
Stop tab-hopping between eight apps. Conversations from every connected platform stream into one place, with AI reply drafts you approve.
One inbox unifies Instagram, Facebook, and X direct messages with comments from all your platforms. AI drafts on-brand replies, you approve with a tap, and warm conversations stop slipping through the cracks.
What the Inbox does for you
Unified DMs
Instagram, Facebook Messenger, and X direct messages as full threads in one inbox, with in-app replies.
Comments from every platform
Post comments from all 8 platforms in one stream. Reply in-app on Instagram, Facebook, X, YouTube, LinkedIn, and Threads.
AI reply drafts
AI drafts replies from your brand context so they sound like you. Nothing sends without your approval.
Batch replies
Select multiple comments or conversations and reply to all of them in one pass, with AI drafting each answer.
Read and unread filters
Filter by read, unread, or replied so you always know what still needs you.
Unread badges
Per-platform unread counts show exactly where attention is needed before you even open the inbox.
Engagement view
Per-post like and comment counts for Instagram, Facebook, and YouTube in one overview.
Feeds your leads list
The comments in your inbox power lead scanning, so interest becomes a prospect list automatically.
DM response times your competitors cannot match
Instagram, Messenger, and X threads live side by side. Open a conversation, read the history, and send a reply or approve the AI draft. Your response time drops from hours to minutes.
- Full conversation threads with history
- In-app replies on Instagram, Facebook, and X
- AI drafts based on your brand voice
- Unread tracking across every account
No comment left behind
Comments across all your platforms stream into one list. Reply in-app where platforms allow it, jump straight to the post where they do not, and batch-reply when volume spikes.
- All 8 platforms in one comment stream
- In-app replies on 6 platforms, deep links for TikTok and Pinterest
- Batch reply with AI drafts
- Replied and not-replied filters
“One inbox for every platform changed how our whole team works.”
Daniel K., agency owner
Frequently asked questions
Which platforms support DMs in iZop?
Instagram, Facebook Messenger, and X direct messages appear as full threads with in-app replies. Meta limits DM replies to a 24-hour window after the last customer message, which iZop respects.
Can I reply to comments inside iZop?
Yes, on Instagram, Facebook, X, YouTube, LinkedIn, and Threads. TikTok and Pinterest comments are shown in the inbox with a direct link to reply on the platform.
How do AI reply drafts work?
iZop uses your brand context, including tone and example replies, to draft an answer. You review, edit if needed, and approve before it sends. Nothing goes out automatically.
Can my team share the inbox?
Yes. On Pro and Agency, team members with the Editor role and above can reply from the shared inbox, with brand-level access controls.